Dear member and customer,
The privacy of the information you share with us when visiting our website and benefiting from our services is important to us. In this context, all necessary technical and administrative measures are taken to protect your personal data and process them securely.
1. Information Collected
The following information may be collected through our website:
- Name and surname
- Address information
- Phone number
- E-mail address
- Order and delivery information
- Account and bank information related to payment
- IP address and website usage data
2. Purpose of Use of the Information
The information collected is used for:
- Creating and delivering orders
- Providing customer support services
- Managing return, exchange and warranty processes
- Fulfilling legal obligations
- Contacting you by phone for customer satisfaction and, where applicable, the handling of complaints.
3. Sharing of Information
Your personal data may be shared only to the extent necessary and solely for the purpose of providing the service with:
- Cargo companies
- Payment service providers
- Official authorities where legally required
4. Data Security
The necessary technical infrastructure and security measures are implemented for the security of your personal data. Credit card information is not stored in our system.
5. Cookies
Cookies are used on our website to improve user experience.
6. Update
Our privacy policy may be updated when deemed necessary. The current version is published on our website.
